Terms of service

1. Introduction and Acceptance

Welcome to Superwider Platform Oy (Superwider, Service Provider, we, us, or our). These Terms of Service (Terms or Contract) constitute a legally binding agreement between you and Superwider governing your access to and use of the Superwider platform, website, and related software services (collectively, the Services or Platform). By creating an account, subscribing to a plan, or clicking "I Agree," you agree to be bound by these Terms.

2. Definitions

Platform or Services means the Superwider website, mobile applications, proprietary databases, back-end infrastructure, internal APIs, and any related software services provided by Superwider.

Brand or Client means a User who utilizes the Services to search for influencers, handle or organize their influencer marketing, manage campaigns, or purchase advertising services.

Campaign means a specific scope of work, collaboration, or project initiated by a Client and accepted by an Influencer via the Platform.

Campaign Brief means the specific instructions, deliverables, and requirements provided by the Client.

Influencer or Creator means a User who offers content creation or marketing services via the Platform.

Review Period means the 72 hour window following the submission of a deliverable during which a Client may flag non compliance or request revisions.

User means any individual or entity using the Services.

3. Accounts and Subscriptions

The Platform offers various account types and subscription tiers. We reserve the right to modify the features of any plan at our discretion. Regardless of your subscription tier, you retain the ability to control your profile visibility settings through your account dashboard, subject to the requirements of any active Campaigns you have joined.

4. Visibility and Commercial Data Rights

If you set your profile to "Published," its visibility will be determined by your active subscription plan.

Promotion for Growth: To help you gain more visibility and attract potential Clients, you grant Superwider a non exclusive, royalty free, worldwide license to use your username, profile image, and public profile data in our marketing materials and Platform directories. This license is intended to benefit you by showcasing your profile to the marketplace and promoting the Platform and your user profile to a wider audience.

Commercial Data and Analytics License: You grant Superwider a worldwide, perpetual, royalty free license to access, collect, and analyze data provided by you or retrieved from your connected social media accounts. This includes the right for Superwider to:

• Perform internal analyses to improve the Services and develop new features.
• Use such data commercially for our business operations, including the generation of industry benchmarks and algorithms.
• Display and provide these analytics, insights, and performance data to other Users (including Brands and Clients) to facilitate informed collaborations and verify Campaign results.

5. Campaigns and Content

A binding Campaign Agreement is formed directly between the Client and Influencer upon acceptance of a Campaign via the Platform interface. Superwider acts as the administrator and technical intermediary.

Content Ownership: Content remains the property of the Influencer. Transfer of ownership may only occur for a separate price as explicitly agreed upon within the Campaign Brief or a separate written agreement.

Usage Rights: Clients receive only the specific usage rights explicitly defined in the Campaign Brief upon verification and acceptance of the deliverables. If no usage rights are defined in the Campaign Brief or separate written agreement, no rights are granted to the Client. These defined rights vest in the Client at the moment of acceptance, even if the final payout to the Influencer is still being processed by the Platform.

Approval and Review Period: Once an Influencer submits a deliverable, the Client has a 72 hour Review Period to approve the work or report a dispute. If no action is taken within 72 hours, the deliverable is deemed accepted and verified.

6. Fees and Payments

Payment Escrow: To ensure security for both parties, the Client must fund the Campaign budget upon project initiation. These funds are held by the Platform or its payment processor.

Release of Funds: Payouts are processed automatically once the Campaign period is finished. Payment is released to the Influencer only after the Review Period has expired or the Client has manually approved the submission.

Auto Renewal: Subscriptions automatically renew unless cancelled prior to the end of the current period.

Refunds: Prepaid budgets or subscription fees are generally non refundable unless explicitly stated in a specific cancellation policy at the time of purchase.

7. Termination and Platform Integrity

You may stop using the Services or cancel your subscription at any time through your account settings. Superwider may terminate or suspend your access for legal, reputational, or compliance reasons.

Prohibition of Misuse and Fee Evasion: Users are prohibited from engaging in activities intended to circumvent the Platform payment systems or evade service fees. This includes misrepresenting the value of a Campaign or using the Platform to initiate a relationship and then moving the transaction off platform specifically to avoid service charges. Such actions constitute a material breach of these Terms.

8. Liability and Indemnification

Influencers act independently. Superwider is not liable for the acts, omissions, or content of any Influencer or Client. Superwider provides the Services "As Is" and "As Available." Our total liability is strictly capped at the amount paid by the Client to Superwider for the specific campaign or subscription period giving rise to the claim.

9. Data Disclaimer

The Platform provides analytics based on data retrieved from third party providers. We cannot guarantee the accuracy or availability of this data and do not guarantee specific commercial results.

10. General Provisions

Modifications: We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the changes.

Severability: If any provision of these Terms is held to be unenforceable, the remaining provisions will continue in full force and effect.

Governing Law: These Terms are governed by the laws of Finland. Any dispute shall be settled by arbitration in Tampere, Finland, in accordance with the rules of the Finland Chamber of Commerce.

11. Technical Protection and Authorized Use

Prohibition of Scraping: The automated extraction, harvesting, or crawling of our database is strictly prohibited. You may not use any software, scripts, or bots to aggregate our data for the purpose of creating a competing directory or reselling the information. This prohibition does not apply to the activities of recognized public search engines (such as Google or Bing) that crawl the Platform for the sole purpose of directing users to the Services.

Unauthorized API Access: The Services are intended for use through the provided user interface only. You are prohibited from accessing or attempting to access the internal APIs or endpoints of the Platform through any means other than the official Superwider application or website.

Monitoring and Tracking: To ensure platform stability and protect our proprietary database, we reserve the right to monitor all traffic and usage patterns. You acknowledge and agree that we may track your IP address, request headers, and interaction data to identify automated behavior or unauthorized access.

Identification for Legal Action: If we suspect a breach of these Terms, we reserve the right to use collected technical data to identify the responsible party. This includes locating the origin of automated requests for the purpose of initiating legal proceedings, seeking injunctive relief, or reporting the activity to relevant authorities.

Technical Measures: We may implement technical barriers, including but not limited to rate limiting and bot detection, to prevent unauthorized usage. Any attempt to circumvent these measures is a material breach of this Contract.

12. Translations

These Terms may be translated into other languages. If there is a conflict or discrepancy between the English version and any translated version, the English version shall prevail and be the primary binding version.