Privacy policy

This privacy policy explains how Superwider Platform Oy uses the personal data collected from you when interacting with our website www.superwider.com and other websites owned by us.

1. Information we collect

We collect certain information about you when you visit our site, including:

Personal information

We may ask for information that includes your:

• Name
• Email
• Date of birth
• Phone number
• Postal address
• Social media profiles
• Invoicing and payment information
• Additional personal information that you provide to us, directly or indirectly, through your use of our site, associated applications, and associated social media platforms.
• Any other personal information requested by us and provided by you or a third party.

Automatically collected information

We collect information automatically to provide our services and ensure platform security, such as:

• Browser session and geo location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and browsing behavior.
• Technical identifiers including IP addresses, browser request headers, browser fingerprinting data, and the type of operating system you are using.
• Information about your access and use of our site through the use of internet cookies and your communications with our site.

2. Collection and use of information

We may collect, hold, use, and disclose personal information for the following purposes:

• To provide, operate, and maintain our site and the core features of the platform.
• To contact and communicate with you.
• To enable you to access and use our site, associated applications, and associated social media platforms.
• Security and Platform Integrity: To monitor for and prevent unauthorized access, automated data scraping, or other activities that breach our Terms of Service.
• For internal record keeping and administrative purposes.
• To process any transactions or payments.
• To run competitions or offer additional benefits to you.
• For advertising and marketing, including sending you promotional information about our products and services and information about third parties that we consider may be of interest to you.
• To comply with our legal obligations and resolve any disputes that we may have.
• For analytics, market research, and business development, including to operate and improve our site, associated applications, and associated social media platforms.
• To consider your employment application.

3. Disclosure of personal information to third parties

We may disclose personal information to:

• Third party service providers for the purpose of enabling them to provide their services, including IT service providers, data storage, web hosting and server providers, debt collectors, maintenance providers, marketing or advertising providers, professional advisors, and payment systems operators.
• Our employees, contractors, and related entities.
• Sponsors, promoters, or our other business partners.
• Credit reporting agencies, courts, and regulatory authorities, in the event you fail to pay for services we have provided to you.
• Courts, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
• Third parties, including agents or sub contractors, who assist us in providing information, products, services, or direct marketing to you.
• Third parties to collect and process data.

4. Legal bases for processing

We will process your personal information lawfully, fairly, and in a transparent manner. We collect and process information about you only where we have legal bases for doing so. These legal bases depend on the services you use and how you use them:

Contract: It is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Legitimate Interest: It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights (including the protection of our platform and proprietary data from unauthorized automated extraction or scraping).

Consent: You give us consent to do so for a specific purpose (for example, subscribing to a newsletter).

Legal Obligation: We need to process your data to comply with a legal obligation.

We do not keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

5. Your rights and controlling your personal information

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this privacy policy. You must be at least 18 years of age to use this website.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

Access and data portability: You may request details or a copy of the personal information that we hold about you. Where possible, we will provide this information in a machine readable format. You may request that we erase the personal information we hold about you at any time.

Correction: If you believe that any information we hold about you is inaccurate, out of date, or incomplete, please contact us. We will take reasonable steps to correct any information found to be inaccurate.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us with full details of the alleged breach. You also have the right to contact the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu).

6. International transfers of personal information

The personal information we collect is stored and processed on cloud infrastructure provided by our partners. Please note that your data might not be stored on local servers in Finland. Our service providers maintain facilities in various locations globally. We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, such as standard data protection clauses approved by the European Commission.

7. Cookies

We use cookies to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. This includes the use of third party analytics cookies, such as Google Analytics, to track and measure usage of the site.

8. Limits of our policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

9. Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

10. Contact Information

Data Controller: Superwider Platform Oy

Contact Person: Santeri Ora

Email: santeri.ora@superwider.com

11. Translations

This Privacy Policy may be translated into other languages. If there is a conflict or discrepancy between the English version and any translated version, the English version shall prevail and be the primary binding version.